Refund policy

We are truly confident that you’ll love your print(s). They’ll uphold the test of time and become a talking point in your household. However, in the event that you'd like to return or exchange your print for a different one of equal value, you have 15 days from the date of delivery to contact us to arrange the exchange. You'll just need to cover the shipping charges.

The print tubes and packaging are extremely tough and capable of surviving the roughest of shipping journeys. However, in the rare event that your print arrives damaged, we will gladly replace it for you free of charge.

Just send an email with an image of the package, print, certificate of authenticity, as well as the order number to hello@richardalam.co and we will arrange the replacement for you. In the case of damaged orders, we'll cover the return shipping and the subsequent replacement print.